Quality Policy

This policy was approved by the Telko management team on January 17, 2022. The HSEQ Manager is responsible for evaluating this policy on an annual basis.

OBJECTIVE

The purpose of this policy is to harmonise and declassify quality principles within the Telko Group and to ensure that we operate according to good quality practices.

SCOPE

This policy concerns every Telko employee in all work-related tasks.

PRINCIPLES

Telko's mission is to bring industrial customers and principals closer together in a sustainable way.We are first and foremost an expert organisation, with the ability to create value for customers and principals. Our business is based on sustainable partnerships, creating solutions with our partners. Our values are the foundation of our business. We believe in people success, partnership, responsibility and continuous development. We apply our values both in our internal processes and in bringing value to our customers. We aim to be a preferred partner for customers and principals in demanding solutions.

Within the Telko Group, we are committed to:

  • Providing and producing high quality products and good service in a safe and responsible way. - Understand the needs and expectations of customers, principals and partners, and propose appropriate solutions.
  • Achieve and maintain customer satisfaction.
  • Report and investigate quality deviations/incidents, and proactively develop our performance through continuous improvement.
  • Ensure that our partners and suppliers comply with our quality requirements.
  • Comply with applicable laws and regulations as well as internal requirements.
  • Develop employee skills.
  • Ensure that every employee understands that we are all responsible for the quality of our work.
  • Continuously improve our quality management system to enhance quality performance

This policy has been communicated to all employees working for or on behalf of us. Employees are expected to cooperate and assist in the implementation of this policy, while ensuring that their own work, as far as possible, is carried out without risk to themselves, others or the environment.

Accepted by the Telko's management team on January 17, 2022 - last revised May 9, 2023.